Fletcher Jones Toyota Scion Customer Privacy Policy
At Fletcher Jones Toyota Scion, the privacy and security of our customers' personal information is of the utmost importance. This statement is provided to help you understand our privacy policy.
* We recognise and respect the privacy expectations of our customers.
* We collect, retain and use information about individual customers only where required by law, or regulation, or if we reasonably believe it is useful and allowed by law in order to administer our business and to provide products and services to our customers.
* We receive information from you on applications or other forms to evaluate a loan, or lease application. Depending on the product or services requested, the information we request could indicate (but is not limited to) your name, address, employment, taxpayer identification number, telephone and fax number, e-mail address, income, assets and liabilities, deposit account balances, tax returns and financial statements.
*Information from a consumer reporting agency, such as that which establishes your creditwothiness or verifies your employment, enables us to determine a loan, or lease.
*We have established procedures so that the information we collect is accurate, current and in accordance with reasonable standards. We respond to requests from our customers to correct inaccurate information under our control n a timely manner.
* We limit employee access to customer information to those with a business reason for knowing such information.
*We will not reveal information about our customers to unaffiliated third parties for their independant use with the following exceptions: the information is provided to complete a customer initiated transaction; the customer reequests it; the disclosure is required or allowed by law (e.g., supena, investigation of fraudulent activity, etc.); or in the performance of bona fide due diligence for mergers, asset sales, or acquisitions.
*At times, we rely on third parties to help us do business. Examples including banking/institutional lenders and leasing companies, the manufacturer of the motor vehicles we offer for sale, or lease and companies providing customer satisfaction follow up. Each of these companies is bound to honor these privacy principles.
* In order to better serve our customers, we may disclose information to reputable companies that perform outsourced operational support, provide marketing services on our behalf or financial institutions with which we have agreements. The typees of companies that we contract with including banks and other financial institutions, insurance companies, mail fulfillment companies and data processing companies. All outside companies that perform specific services on our behalf are prohibited from disclosing or using the information in any manner other than to fulfill the specific services requested.
*Fletcher jones does not disclose any personal information about our customers to anyone, except as permitted or required by law or as described in this notice. We do not share information with unaffiliated third parties, other than the exempted activities outlined above.
*This policy statement covers all of Fletcher Jones Toyota Scion customers who do business with us.
